Tools for Digital TV Professionals

Privacy Statement

DECONTIS respects and is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. We do not sell your personal information. We only share your personal data outside DECONTIS with your consent, as required by law or to protect DECONTIS, its customers, or the public, or with companies that help DECONTIS fulfill its obligations with you, and then only with partners who share DECONTIS’s commitment to protecting your privacy and data. At any time you may contact DECONTIS with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

Collection of Personal Information

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate. Under following circumstances we might request information from you, for example:
  • Register on www.dtvtools.com
  • Subscribe to a newsletter or a mailing list
  • Fill out a support request
  • Place an order
  • Request a quote
  • Provide feedback in an online survey
In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
The information you provide will be kept confidential and used to support your customer relationship with DECONTIS. In addition, DECONTIS may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if DECONTIS reasonably believes it is necessary to do so to protect DECONTIS, its customers, or the public.

Protection of Children’s Personal Information

decontis Web sites are general audience sites and do not knowingly collect any personal information from children.

Links to other Web sites

decontis Web sites contain links to other Web sites that are not operated by DECONTIS. DECONTIS is not responsible for the privacy practices of the Web sites that it does not operate. DECONTIS is also not responsible for any content presented on linked Web sites.

E-mail Security

Electronic mail is not a secure form of communication and we cannot guarantee that your message will not be viewed by someone else when being sent to us. We strongly recommend that you write to us if the information you wish to provide is highly confidential.

Use of Cookies

decontis Web sites use Cookies to provide a better experience when using the sites. Upon visiting a site, a cookie is placed on the client’s machine (if the client accepts cookies) or is read if the client has visited the site previously. If you choose to not have your browser accept cookies from decontis Web sites, you will nevertheless be able to view the sites, however you will not experience a personalized visit.

Contact decontis

DECONTIS is the sole operator of the decontis Web sites. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

decontis GmbH
Attention: Online Privacy Statement
Sachsenstr. 8
02708 Löbau
Germany

Alternatively, please write us via our contact form.